Privacy Policy

This Privacy Policy (hereinafter referred to as the "Policy") governs the procedures for collecting, using, storing, and protecting the personal data of users of the Bakservis website (bakservis.az) (hereinafter referred to as the "Website") in accordance with the legislation of the Republic of Azerbaijan, including the Law "On Personal Data".

1. General Provisions

1.1. This Policy applies to all personal data that the Website may receive from the User during its use.

1.2. Use of the Website constitutes the User's consent to this Policy.

1.3. If the User disagrees with the terms of the Policy, the User must stop using the Website.

1.4. The Administrator reserves the right to amend the Policy without prior notice. The new version takes effect from the moment of its publication on the Website.

2. Personal Data Collected by the Website

2.1. Personal data that may be collected:

• First and last name;
• Contact details (phone number, email address);
• Delivery address for goods or services;
• Information about orders and payments;
• Technical information (IP address, cookies, browser and operating system data);
• Any other information provided voluntarily by the User.

3. Purposes of Personal Data Processing

3.1. Personal data is processed for the following purposes:

• Providing services and fulfilling obligations under concluded agreements;
• Processing orders and arranging delivery of goods or services;
• Notifying Users about news, promotions, and offers;
• Providing technical support and improving the operation of the Website;
• Analyzing user behavior to optimize the Website's content and interface.

4. Processing of Payment Data

4.1. Online payments on the Website are made through a payment system.

4.2. The Administrator does not store Users' bank card data. All payment information is transmitted directly to the payment system via secure communication channels (SSL/TLS).

4.3. Personal data transmitted to the payment system includes:

• First and last name;
• Contact details;
• Order data (amount, order number).

5. Transfer of Personal Data to Third Parties

5.1. The User's personal data may be transferred to third parties only in the following cases:

• To fulfill obligations to the User (for example, transferring data to logistics companies);
• At the request of state authorities within the framework of the legislation of the Republic of Azerbaijan;
• With the User's written consent.

6. Data Protection and Storage

6.1. The Administrator takes all necessary technical and organizational measures to protect Users' personal data from loss, leakage, unauthorized access, alteration, or destruction.

6.2. Personal data is stored for the period necessary to fulfill the purposes of its processing, or for the time established by legislation.

7. Users' Rights

7.1. The User has the right to:

• Find out whether their personal data is being processed by the Administrator;
• Demand the rectification, blocking, or deletion of their personal data;
• File a complaint with the authorized body if their rights have been violated.

8. Use of Cookies

8.1. The Website uses cookies for:

• Ensuring proper operation and functionality;
• Analyzing User behavior on the Website;
• Personalizing the user experience.

9. Changes to the Policy

9.1. The Administrator reserves the right to amend this Privacy Policy.

9.2. The new version of the Policy is published on the Website and takes effect from the moment of publication.

10. Contact Information

This Privacy Policy has been developed in accordance with the legislation of the Republic of Azerbaijan and international personal data protection standards.